Privacy Policy

1. Introduction

Falcon ("we", "us", or "our") is committed to protecting the privacy of visitors to our website and users of our platform. This policy describes the categories of information we may collect, how we use it, who we may share it with, and the choices available to you regarding your information.

2. Information We Collect

We may collect the following categories of information:

• Account information: name, email address, and other details you provide when creating an account or contacting us.
• Usage data: information about how you interact with our website and platform, including pages visited, features used, and session duration.
• Technical data: IP address, browser type, device information, and similar technical identifiers collected automatically.
• Communications: records of correspondence if you contact us through forms, email, or other channels.

3. How We Use Information

Information we collect may be used to:

• Provide, maintain, and improve our platform and services.
• Respond to inquiries, support requests, and other communications.
• Monitor and analyze usage trends to improve functionality and user experience.
• Maintain the security and integrity of our systems.
• Comply with applicable legal obligations.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, our legitimate interests in operating and improving our services, or compliance with a legal obligation.

5. Cookies and Similar Technologies

Our website may use cookies and similar tracking technologies to support core functionality, remember preferences, and understand how visitors use our site. You can typically control cookie settings through your browser. Disabling certain cookies may affect the functionality of parts of our website.

6. Sharing of Information

We do not sell personal information. We may share information with:

• Service providers who support our operations, such as hosting, analytics, or customer support tools, under appropriate confidentiality obligations.
• Professional advisors, where necessary for legal, accounting, or compliance purposes.
• Authorities, where required by law, regulation, or legal process.

7. Data Retention

We retain information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

8. Data Security

We implement reasonable technical and organizational measures designed to protect information against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on applicable law, you may have rights including the ability to:

• Request access to the personal information we hold about you.
• Request correction or deletion of inaccurate or outdated information.
• Object to or restrict certain types of processing.
• Request portability of information you have provided to us.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details provided on our Contact page.

10. International Transfers

If information is transferred to or accessed from locations outside your country of residence, we aim to ensure appropriate safeguards are in place consistent with applicable data protection requirements.

11. Children's Privacy

Our platform is not directed to individuals under the age of majority in their jurisdiction, and we do not knowingly collect personal information from minors.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page with a revised effective date.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please reach out via the details on our Contact page.